Delete Account

{danger} Deleting your account is permanent and cannot be undone. All your data will be removed after a short grace period.

Overview

If you decide to close your account permanently, you can do so from the Delete Account page in the Account section of the sidebar.

{danger} This action is irreversible. After deletion, you will not be able to recover any data or regain access to your account.

Before You Delete

Make sure you have done the following before requesting deletion:

  • Download records — export any reports, booking history, or financial data you need to keep.
  • Cancel upcoming bookings — active bookings block account deletion.

How to Delete

  1. Open Delete Account from the sidebar.
  2. Enter your current password to confirm your identity.
  3. Click Delete Account.

Your account enters a grace period before permanent deletion. During this time, your data is preserved but your account is inaccessible.

What Gets Deleted

  • Your profile, company information, and settings
  • Staff accounts associated with your provider account
  • Active sessions are terminated immediately

{info} Some data may be retained for legal or regulatory reasons (e.g., transaction records for tax purposes), but your account will no longer be accessible.

Blocking Conditions

Your account cannot be deleted if any of these conditions apply:

Condition What to do
Active bookings Complete or cancel all active bookings before deleting
Pending payments Settle or process all pending payments before deleting

If your deletion is blocked, the page shows a message explaining why. Resolve the issue and try again.