Resource Scheduling

The scheduling system controls exactly when your resources are available for booking. You can set regular weekly hours, special date ranges, specific dates, and even closure periods — all with a priority system that lets more specific rules override general ones.

Schedule Types

Each schedule entry has a type that determines when it applies:

Type What It Does Example
Weekly Repeats on the same days every week Open Monday to Friday, 9 AM – 5 PM
Date Range Applies every day within a start and end date Summer hours: 1 June – 31 August, 8 AM – 6 PM
Specific Date Applies only on a single date Open for a public holiday: 1 May, 10 AM – 2 PM

{primary} You can combine all three types for the same resource. The priority system (see below) decides which one takes effect when they overlap.

Setting Time Windows

For each schedule, you set:

Field What It Means
Start Time When the resource becomes available (e.g., 09:00)
End Time When the resource stops being available (e.g., 17:00)
Day of Week (Weekly type) Which days this applies to — click individual days or use the quick buttons

Quick day selectors:

  • Weekdays — selects Monday through Friday
  • Weekend — selects Saturday and Sunday
  • All Days — selects every day
  • Clear — deselects all

Break Periods

You can add a break within an operating window — for example, a lunch break from 12:00 to 13:00. The system splits the window into two segments: before the break and after the break. No bookings can start during the break.

To add a break, toggle Has Break Period and enter the break's start and end times.

{info} Buffer (turnaround time) is now set at the service level, not the resource level. See Services & Pricing for details. When creating schedules, you no longer configure buffer here.

Scheduling Interval

The scheduling interval controls how often booking start times appear. For example, with a 30-minute interval, customers can book at 09:00, 09:30, 10:00, and so on.

Available intervals: 5, 10, 15, 20, 30, 45, 60, 90, 120, 180, 240, 360, 480, 720, or 1440 minutes.

A 1440-minute (24-hour) interval means the resource is booked for the whole day — used for daily rentals.

Blocks Availability (Closures)

Sometimes you need to mark a period as unavailable rather than available. Toggle Blocks Availability to turn a schedule entry into a closure.

Use this for:

  • Maintenance days
  • Public holidays
  • Staff training days
  • Annual closure

Closing schedules override availability schedules of lower priority on the same date.

Priority System

When a resource has multiple schedule entries that overlap on the same date, the priority decides which one wins.

  • Priority is a number from 1 to 100 (default: 1)
  • Higher numbers take priority
  • If two schedules have the same priority, the system uses this tiebreaker:
    1. Specific Dates beat Date Ranges, which beat Weekly
    2. If still tied, both apply (availability is combined)

Example

Schedule Type Days Priority
Regular hours Weekly Mon–Fri 9–5 1
Summer extended Date Range 1 Jun–31 Aug 8–6 10
Maintenance closure Specific Date 15 Jul (closed) 20

On 15 July (a Tuesday), the system resolves:

  1. Weekly (priority 1) offers 9–5
  2. Date Range (priority 10) offers 8–6 — higher priority wins
  3. Specific Date (priority 20) blocks all — highest priority, resource is closed

Managing Schedules

You manage schedules per resource. From the /provider/resources page, click the Schedules button on any resource to open its schedule page.

Creating a Schedule

  1. Select the resource (pre-filled if you came from the resource page)
  2. Choose the schedule type: Weekly, Date Range, or Specific Date
  3. Set the days or dates
  4. Set the start and end times
  5. Configure the scheduling interval (how often starts appear)
  6. Add a break period if needed
  7. Toggle Blocks Availability if this is a closure
  8. Set the priority (default: 1)
  9. Click Save & Add Another to add more schedules, or Start New to clear the form

Viewing Existing Schedules

Saved schedules appear as pills grouped by type. Each pill shows:

  • Schedule type badge
  • The day or date window
  • Time range

Click a pill to edit it. Click the trash icon to delete it (with confirmation if there are upcoming bookings).

Full-Day Rental Resources

For resources linked to a day-based service (e.g., vehicle rental), the scheduling form simplifies:

  • Time fields, scheduling interval, and break periods are hidden
  • A notice reads: "Rented as full day — This resource is rented by the day, so working hours, slot length and breaks do not apply."

{info} Buffer (turnaround time) for day-based services is configured on the service itself, not the resource schedule. See Services & Pricing.

How the System Resolves Availability

When a customer searches for available slots, the system:

  1. Finds matching schedules — filters schedules that apply to the requested date
  2. Resolves priority — keeps only the highest-priority schedules; uses the type tiebreaker if priorities are equal
  3. Generates slots — creates time slots at the scheduling interval cadence within each operating window
  4. Removes blocked slots — drops any slots that fall within a blocking schedule
  5. Checks existing bookings — removes slots that conflict with existing bookings (accounting for capacity, overlap mode, and the service's configured buffer)
  6. Returns available slots — the remaining slots are offered to the customer

This all happens automatically — you just set the schedules and the system handles the rest.

Related Pages

  • Resources — create resources and assign schedules
  • Scheduling — view the visual resource scheduler with drag-and-drop
  • Services — link resources to services